Quality Guarantee
If your garment does not fit exactly as you would like Maia's Fashions will alter your dress once, free of charge. Please see below for our return policy.
Shipping Policy - Custom Orders
Maia's Fashions only ships within the U.S. Please allow up to three weeks delivery time as our dresses are custom crafted and take time to make. For shipments to Alaska and Hawaii, please allow a few extra days for your shipment to arrive.
Sales Tax
Sales tax will apply to all NC resident sales.
Return Policy
As stated above, our garments are of the best quality inside and out. Because our garments are handmade on an individual basis, we do not accept returns and do not allow refunds. We will, however, alter your garment once, free of charge. Return shipping fees will apply. Exchanges made as a store credit only with confirmation exchange number. Please visit our Contact Us page and submit request for return confirmation.
**We highly recommend that you visit our sizing page to find a good fit before purchasing a dress.
Sizing
Dress Builder sizing: It is highly important that you take your measurements using flexible measuring tape OR have a professional tailor take your measurements to help determine your size..
Standard dress sizing : On our web store it is easy to find a standard size that will fit you. Please refer to standard size table.
Please see our sizing page for more information on choosing the best size for you.
Privacy Policy
Maia`s Fashions , Inc. maintains a strict privacy policy. Any personal information you share with us is kept absolutely private and used only by us to provide you with the best possible services. Your credit card information is securely transferred and maintained. Maia`s Fashions Inc. does not make any customer information available to any other vendor sor organizations. We never sell, rent, or trade e-mail addresses with any other companies.
For the safety and security of your information, we use Pay Pal to process orders. For your convenience, you can call and we will process your payment by phone.
Limitation of Liability
Maia`s Fashions , Inc. strives to provide accurate information. It does not guarantee that your use of this site will be uninterrupted or error free. Use of this site is at your own risk. Maia`s Fashions , Inc. will not be liable to any person or group of persons for any direct or indirect loss, damage, injury, claim or liability of any kind based upon or resulting from the use of any of its products or the information on this site. You agree to defend and hold harmless Maia`s Fashions, Inc. and all of it's employees against any third party claims, demands, costs or expenses including reasonable attorney's fees resulting from or arising out of your breach of any of these terms of use.
How long will it take for my dress to arrive?
It will take 4 weeks for your dress to arrive. If you have an upcoming event and you need your dress to be completed sooner, please contact us.
How do I know your dresses will fit me?
It is highly important that you take your measurements using a flexible tape measure or have a professional tailor take your measurements before choosing a size. If you receive your dress and it does not fit properly, we will tailor your dress once, free of charge. Please see our sizing page for more information on choosing the best fit for you.
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